Frequently asked questions

Do I apply the vinyls myself?

Yes. All vinyls are supplied separately for you to apply. Instructions for assembly will be sent after purchase.

How much is delivery?

Standard delivery is £3.95 per UK mainland order. Express delivery is £5.95. Usually dispatched the next working day. Standard delivery is expected within 2 to 3 working days after dispatch; express delivery is a 24-hour service after dispatch.

Can I buy name vinyls without a box?

Yes. Name vinyls can be bought on their own.

When will my order arrive?

Usually dispatched the next working day. Standard delivery is expected within 2 to 3 working days after dispatch. Express delivery is a 24-hour service after dispatch. This is an estimate, not a guarantee.

Where do you deliver?

We deliver to UK mainland addresses. Enter your postcode at checkout to check availability. If you are unsure whether we can deliver to you, please contact us before ordering.

Can I change or cancel my order?

Please contact us as soon as possible with your order number. For personalised vinyls, we will help before production begins where reasonably possible. See Delivery & Returns for our cancellation and returns policy.

Where should I send a return?

Please contact us before returning an item so we can provide the correct return instructions and address.